Request an early morning call for a personal touch and enjoy the delicious juice options at breakfast.

great hub for exploring parks and malls in jakarta

i had an amazing stay with extremely friendly staff and a great breakfast buffet full of diverse dishes, while being just a short walk from gandaria city mall and beautiful taman ayodya where i enjoyed a peaceful stroll.

The Sheraton Grand Jakarta Gandaria City Hotel exceeded my expectations with its incredible vegetarian options at breakfast. The staff were exceptionally helpful, ensuring that my dietary preferences were accommodated, and the comfortable ambiance made dining a pleasure. The large windows in my room gave stunning views of the city, making my stay even more enjoyable.

None during my stay.

During my business trip, I had a pleasant stay. I appreciated the heartfelt care from the housekeeping team when they noticed I was unwell, and they made sure I had plenty of water to help me recover. The breakfast spread was impressive with a great variety of options to suit all tastes. Despite the chaotic traffic in Jakarta, the hotel's location made it easy to access nearby places, although a taxi was often necessary.

This place suits me perfectly! Great amenities like free Wi-Fi, a fitness center, and a relaxing spa. The staff helped me with directions on my first stay and made it memorable. Highly recommend for a great experience.

We enjoyed the spacious suite with lounge access, perfect for our family. The breakfast at the 20th-floor lounge was exceptional, and the staff, especially Chintia and Eifel, provided warm hospitality that made our stay truly comforting.

My kids wished there were more kid-friendly meal options.

Comfortable room with a bathtub, but no bath essentials provided.

The Sheraton Grand Jakarta Gandaria City Hotel features a stunning lobby adorned with unique in-house art, making it visually delightful. The spacious layout and accessible pathways made my stay comfortable and enjoyable as a senior guest.

Elevator wait times could be improved for convenience.

thoughtful service with room for improvement

The staff offered exceptional care during my stay, especially when I was feeling unwell. They proactively provided extra water bottles daily to aid my recovery. The city view from my room was truly spectacular, giving me a beautiful backdrop for my business trip.

The lobby had a lingering cigarette smell, which detracted from the overall experience.

I had a fantastic one-night stay! The breakfast buffet was a real treat, offering a variety of delicious dishes, and the room was super spacious and well-equipped. However, the TV wasn't a smart one, which felt a bit outdated.

Perfect for Business Travelers

I was blown away by the amazing hospitality here, especially when they surprised my family with decorations for our anniversary. The Club Lounge on the top floor had views to die for, while the breakfast buffet spread left me wanting for nothing.

It wasn't cheap, but definitely acceptable for the quality you get.

Had a fantastic time with my friends! We loved exploring the nearby shopping mall and lounging by the outdoor pool. The rooms were super comfortable, and the staff were always friendly and welcoming. Make sure to enjoy the breakfast. the selection is top-notch!

One downside was the cigarette smell in the lobby, which was quite off-putting at times.

More fun than I expected!

I had an unexpectedly delightful stay! The room was spacious and well-equipped, and the location, linked directly to a bustling mall, made it convenient for dining and shopping. The breakfast buffet was exceptional, and the staff provided warm, attentive service that truly elevated the experience. I can't wait to return!